Less Chaos · More Coordination

Support

Get help with your trips, your account, billing, and anything else that is not working the way it should.

How to get help

ChravelApp support is handled by email. General product problems — a trip that will not load, an invite that will not open, billing and subscription questions, or a feature behaving unexpectedly — go to support@chravel.app. Privacy and data requests, including exports and account deletion, go to privacy@chravel.app. Abuse, harassment, and terms-of-service violations go to safety@chravel.app and are prioritized ahead of general support.

The support page also links the resources that answer most questions without waiting for a reply: how trips and invites work, how roles and permissions differ between consumer trips and Pro trips, what each plan includes, and how to manage or cancel a subscription. Support requests are usually answered within one business day.