Less Chaos · More Coordination
ChravelApp gives travel concierges and advisors one place to run every client trip. Preload the itinerary, attachments, base camps, and recommendations, then invite yourself and your team as Coordinators — they can run the shared calendar, tasks, places, files, and links, but they cannot open traveler chat or traveler photos and videos.
A travel concierge sells peace of mind. The client pays precisely so they don’t have to manage logistics, chase confirmations, organize links, or remember every moving piece. But most concierge teams still deliver the experience through a stack of WhatsApp threads, iMessage, PDFs, Google Drive folders, and forwarded emails. That leaves a gap between the premium service the client bought and the fragmented way the trip actually arrives.
ChravelApp closes that gap. Create a Pro Trip, preload the Calendar (or import a schedule from a URL, file, or pasted text), upload vouchers as Attachments, pin the hotel and meeting points as Base Camps, save vetted restaurants and activities in the Places tab, and drop pre-trip Tasks. When your client opens the trip, they don’t see a blank app — they see a private command center already planned.
The unlock for concierge companies is **Coordinator Access**. Instead of promoting your planners to full admins (which would grant them traveler chat and photo access), you invite them as Coordinators. Coordinators can manage the shared calendar, tasks, places, files, and links. They cannot open traveler chat or traveler photos and videos. Payments and polls stay visible to trip members.
This matters because your clients are trusting you with their trip, not their family group chat. A Coordinator-scoped planner can push a schedule update, add a reservation, swap a driver, upload a new voucher, and answer a logistics question — without ever being able to open the family thread where the client and their spouse are debating dinner. That’s the guarantee that lets luxury clients say yes without hesitation.
ChravelApp also helps you standardize operations. Build a repeatable shape for honeymoons, family vacations, ski weeks, milestone birthdays, retreats, and VIP travel — every trip carrying the same Calendar, Tasks, Attachments, Base Camps, Places, and shared Media surfaces. Your whole team can run client trips at the same standard, with the right access, without living in one person’s inbox.
Can your team read our private chats or see our personal photos? No. Coordinators can manage the shared itinerary, tasks, places, files, and links. They cannot open traveler chat or traveler photos and videos. Payments and polls stay visible to trip members.
What can a Coordinator actually do? Manage the shared Calendar, Tasks, Places, Files, and Links; send Broadcasts; add or update reservations, base camps, and vendors. Coordinators cannot manage roles, invite other admins, or open traveler chat or traveler photos and videos. Payments and polls stay visible.
Who owns the trip if we stop working with your company? The client. The Pro Trip is a persistent workspace tied to trip membership. You can be removed as Coordinator at any time; the client keeps the trip, the media, the reservations, and every message they’ve ever sent.
Do I need to build a custom app or white-label ChravelApp? No. Every client-ready trip is created in minutes inside ChravelApp — no custom development, no white-label setup, no separate portal to maintain.
Can my whole team manage client trips? Yes. ChravelApp Pro gives your company Pro Trip creation and Coordinator seats. Multiple planners can be invited as Coordinators on each client trip with the right permissions.
Do clients need to pay for their own account? No. When your concierge company owns the Pro Trip, invited clients and their party join as Full Members at no extra cost. See the "Who pays?" section below.
How do clients get their itinerary if it lives in my email? Import a schedule from a URL, file, or pasted text into the trip Calendar, and upload confirmations as Attachments.
Does it work on iPhone and Android? ChravelApp runs in any mobile or desktop browser and installs as a PWA on iOS and Android. Android also has a Play Store beta. Clients can open a trip from a link in any browser.